FAQ’s for App Users
Please check below for answers to our most common questions. Should yours not appear, please use our Contact form to send a request to our support team. Thank you!
Do expired coupons show up in the App?
When a customer wants to redeem a coupon, no expired coupons will appear on their phone. Please ensure that you check that the date is today’s date when you process the transaction.
Can I have more than one city on my phone?
Why can’t I find certain coupons that are in the book, on my app?
How can I see what coupons are further away? Or out of town?
Yes, you can If you have purchased a Coupon Book for that region and you can extent the mobile apps search radius by adjusting the distance in your profile settings.
If you are further than 100km from the area that your book covers. You can change your location settings by disabling the Admazing Savings App location access.
The app will then allow you to manually enter a location to search from.
How many deals do I get per merchant?
How do I redeem my app coupon?
How do I change my password or profile?
When do I have to renew my app?
When I use the app, I received an “Invalid Token” error.“
To resolve this issue, you just need to open the app menu, logout, then log back in.
Questions for Merchants / Advertisers
How do I accept coupons from the mobile App?
The process works like this:
1. Review the Coupon Offer and Date Stamp
- The customer will show you their phone.
- You ensure date stamp is for today’s date.
- NOTE: Expired coupons are not shown in the app.
- Review the Coupon Offer and Date Stamp
2. Process the Transaction (fill out the form attached below):
- Record the Coupon Offer, Date Stamp and Coupon Code